Front Desk Officer

Live casino Belgrade, Serbia


Description

Position at ARRISE

Shaping Exceptional Impressions with Top-Notch Communication Skills.
 
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.
What makes ARRISE different?
  • We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
  • We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
  • We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.
Role Description: We are seeking a skilled and dedicated Front Desk Officer to join our team. In this role, you will be the first point of contact for visitors and clients, ensuring a positive and professional experience. Your organizational skills, attention to detail, and commitment to excellence will contribute to maintaining a welcoming and efficient office environment.
 
Responsibilities:
  • Reception and Visitor Coordination: Greet and assist visitors in a professional and friendly manner. Manage incoming calls, emails, and correspondence efficiently. Maintain a clean, organized, and professional front desk area.
  • Administrative Support: Schedule and coordinate meetings, appointments, and events. Prepare, print, and distribute company documents and correspondence. Maintain records, including visitor logs and office supplies inventory.
  • Office Operations: Support office management with day-to-day administrative tasks. Coordinate with courier and postal services for document deliveries and pickups. Ensure office supplies are well-stocked and requisitioned as needed.
  • Financial Knowledge: A solid understanding of basic invoicing, budgeting, and expense tracking to effectively support administrative functions to ensure accurate documents are sent and processed by the accounting.
  • Policy Compliance and Professionalism: Adhere to company policies and maintain confidentiality of sensitive information. Assist in implementing office procedures and standards. Promote a positive company image through professionalism and exceptional service.
  • Employee and Team Support: Provide support to employees and teams as needed, including scheduling and resource management. Assist in onboarding new employees by preparing their workspaces and providing orientation.
 
Candidate Requirements:
  • Expertise: 1+ of proven experience in a front desk or customer-facing role.
  • Language Skills: Intermediate to advanced proficiency in Serbian and English.
  • Technical Skills:
    • Proficiency in Microsoft Office and basic office equipment.
    • Strong organizational skills and attention to detail.
  • Soft Skills:
    • Excellent communication and interpersonal skills.
    • Friendly, approachable, and professional demeanor.
    • Strong problem-solving abilities.
    • Commitment to providing exceptional customer service.
  • Work Ethic:
    • Punctuality and reliability.
Nice to Have:
  • Human Resources Experience: Knowledge of HR practices, particularly onboarding and employee support processes.
 
What we offer in exchange:
  • Competitive salary.
  • Additional earnings of 500 euros for each successful job referral to ARRISE.
  • Private health insurance from day one.
  • FitPass membership for sports activities and discounts at popular brands after 3 months.
  • An exceptional studio space in a modern office building in New Belgrade.
  • International work environment.
  • Opportunities for advancement to higher positions in online casino.
 
Ready to Elevate Your Career? Join ARRISE Today!